Technicians Available Now 01/13/2022 Request Service

Let’s face it, laundry is enough of a chore even when our washing machine and dryer are in good working order. We rely on these machines to provide us with fresh, clean, and dry clothing in a timely manner. So when issues arise with these devices, for instance, should your washing machine not be draining, it makes doing laundry rather frustrating. Fix Repair are the experts you want to call whenever you have a washing machine issue as these professionals can handle it all.

Luckily enough, dealing with a washer that won’t spin or drain isn’t the end of the world. It is likely that something is stuck in the drain hose or the pump, or the pump itself could be damaged. Fortunately for the homeowner, the fix is rather straightforward for even the novice repairperson.

Try a master reset

Unplug your washing machine for about 60 seconds and then plug back in. Open and close the door six times in 12 seconds to tell the computer to reset everything. This isn’t a surefire method for a guaranteed fix, but should your machine be compatible with the technique, it makes for a quick fix. If you’re still having trouble and your washer is not draining, follow the coming steps or reach out to Fix Repair today.

Test lid switch

Top-loaders will only drain and spin if the lid is closed securely. A defective lid switch assembly could be the issue. See if your machine responds when pressing this switch with your finger. If this triggers the tub to drain, then you may just need to extend the stem on the lid to trigger this switch.

Remove front panel screws

If the washer still won’t drain, unplug your machine and begin bailing out the water. Once empty, prop up the front of the washing machine with items such as 2x4s or paint cans and remove the screws that hold the front panel in place.

Open up the washing machine

Before doing any repair work – ensure that your washing machine is unplugged. Remove the front panel to access the pump, some machines may require you to remove the entire shell to do so. Once you’ve located the pump look for the clog and remove it.

Removing clog

Pumps typically have a translucent covering, so if you’re lucky you might see the culprit causing the clog in the pump. Loosen the clamp that holds the hose to the bottom of the tub and remove hose, but remember to have a bucket, sponge, and towels ready as any water that’s left in the machine will empty out. Next, remove the belt from the pulley device on the bottom side of the water pump, and if you can see the clog, now would be a good time to remove it. You can twist the pulley to unwind the fabric as you’re removing it. If you still haven’t located the clog, there’s a chance it could be in the outlet where the hose connects to the bottom of the tub.

No clog? Remove and inspect pump

If you have completed your inspection and still can’t locate the clog, it could be an indicator that your pump is broken. Generally, you’ll hear noises during the washing cycling if you have a bad pump, and if you don’t address it immediately it will begin to leak. To get your hands on a new pump, search your washing machine’s brand and model number online (model numbers are generally located on a small metal plate located under the tub lid or possibly on the top, side, or back of the machine). Once you have your hands on the replacement pump, connect it back in place, reinstall the belt, and voila! You’re back doing laundry.

If you followed these tips and your washin machine still won’t drain, it’s time to contact Fix Repair. Our experienced technicians will be able to solve the problem and restore your washine machine back to good working condition.

Make an Appointment